PUBLIC OFFER
for concluding a distance retail sale and purchase agreement through Guarchibao.com
Effective Date: June 11, 2026
This document is a public offer by Argus International LLP, BIN 251240027993, registered address: 25 Beibitshilik Street, office 207/2, Saryarka District, Astana, Republic of Kazakhstan, email: argusinternationalkz@gmail.com, telephone: +7 707 176-88-27, hereinafter referred to as the Seller, to conclude a distance retail sale and purchase agreement through the website https://guarchibao.com/.
This Offer is addressed to individuals purchasing goods for personal, family, household or other use not related to business activity, hereinafter referred to as the Buyer.
Full payment for the Order means the Buyer’s full and unconditional acceptance of this Offer. Placing an Order before full payment is made is the Buyer’s request to purchase the selected Goods and does not result in the conclusion of the Agreement.
1. Terms
1.1. Website means the website https://guarchibao.com/ through which the Seller publishes information about goods and enables orders to be placed.
1.2. Goods means products published on the Website and available for order, including food products, products intended to be included in the diet, everyday consumer goods and related goods.
1.3. Goods category means the commercial and legal category of specific Goods, determined based on the product page, labeling, packaging, accompanying documents, conformity documents, registration documents and other documents relating to the specific Goods.
1.4. Order means the Buyer’s request placed through the Website to purchase selected Goods.
1.5. Agreement means the retail sale and purchase agreement for the Goods concluded between the Seller and the Buyer from the moment the Buyer fully pays for the Order.
2. Status of the Offer and conclusion of the Agreement
2.1. Publishing Goods on the Website, describing Goods, indicating prices, payment terms and delivery terms constitute the Seller’s proposal to conclude the Agreement on the terms of this Offer.
2.2. Placing an Order on the Website is the Buyer’s request and does not by itself constitute conclusion of the Agreement.
2.3. Acceptance of this Offer is the Buyer’s full payment for the Order.
2.4. The Agreement is considered concluded from the moment the payment system confirms successful full payment for the Order or from the moment the full payment amount is received by the Seller.
2.5. Until the Order is fully paid, the Seller does not assume the obligation to transfer the Goods to the Buyer.
2.6. A new version of the Offer applies to Orders fully paid after the new version is published on the Website.
3. Subject matter of the Agreement
3.1. The Seller undertakes to transfer to the Buyer the Goods selected and fully paid for by the Buyer on the Website, and the Buyer undertakes to accept the Goods.
3.2. The name, quantity, price, characteristics of the Goods, payment method, delivery method and final Order price are determined when placing the Order on the Website.
3.3. The Seller fulfills a fully paid Order subject to the availability of the Goods, an available delivery method and correct Buyer data.
4. Information about Goods
4.1. Information on the Website is reference consumer information intended for selecting Goods, placing an Order and informing the Buyer of the main characteristics of the Goods.
4.2. The Seller does not sell medicines through the Website.
4.3. Before applying or using the Goods, the Buyer must read the information on the packaging, label, marking, instructions, composition, method of application or use, shelf life, storage conditions and manufacturer warnings.
4.4. Descriptions, photographs, packaging images and other materials on the Website may differ from the actual appearance of the Goods. Such differences do not change the agreed consumer properties of the Goods.
4.5. If information on the Website differs from information on the packaging, label, marking or documents for the Goods, the information indicated on the packaging, label, marking and documents for the specific Goods prevails.
4.6. The Seller sells Goods where the documents and information necessary for their circulation in the Republic of Kazakhstan are available.
5. Placing an Order
5.1. To place an Order, the Buyer selects Goods, adds them to the cart, enters the required data, selects an available payment and delivery method, checks the final information and submits the Order to the Seller through the Website functionality.
5.2. The Buyer provides accurate, up-to-date and complete data. The consequences of providing incorrect, incomplete or inaccurate data are borne by the Buyer.
5.3. After the Order is placed, the Seller sends the Buyer a notice of receipt of the Order. Such notice confirms receipt of the Buyer’s request, but does not constitute conclusion of the Agreement.
6. Cancellation of the Order and impossibility of performance
6.1. The Buyer may cancel the Order before full payment.
6.2. The Buyer may cancel a fully paid Order before the Goods are handed over for delivery by sending a request to the Seller at argusinternationalkz@gmail.com.
6.3. The Seller may annul an unpaid Order.
6.4. If, after full payment for the Order, performance becomes impossible due to lack of Goods, a technical pricing error, impossibility of delivery to the specified address, inaccurate Buyer data or signs of bad-faith Order placement, the Seller notifies the Buyer and returns the funds actually received.
7. Price and payment
7.1. The price of the Goods is indicated on the Website. For Orders delivered within the Republic of Kazakhstan, the price of the Goods and final Order price are indicated in tenge.
7.2. The final Order price is displayed to the Buyer before payment.
7.3. Payment is made by available methods through banks, payment systems and payment services. The Seller does not store full bank card details of the Buyer.
7.4. The Buyer pays for the Order in full. Partial payment is not recognized as acceptance of this Offer and does not result in conclusion of the Agreement.
7.5. After full payment for the Order, the Buyer receives a payment confirmation and/or another document confirming the purchase of Goods from the Seller.
8. Delivery and returns
8.1. Delivery, receipt, return and exchange of Goods are carried out in accordance with the Delivery, Return and Exchange Rules published on the Website. These Rules form part of this Offer.
8.2. The main delivery destination is the territory of the Republic of Kazakhstan. Delivery outside the Republic of Kazakhstan is carried out to the destinations available for selection when placing an Order on the Website.
9. Claims and requests
9.1. All questions, requests and claims related to the Order, payment, delivery, return, quality of Goods or operation of the Website are sent to argusinternationalkz@gmail.com.
9.2. In a claim, the Buyer specifies the Order number, Order date, surname and name, contact details, description of circumstances, demand and attaches supporting documents or photographs.
9.3. If the Seller disagrees with the Buyer’s demand, the Seller sends a reasoned written response within 10 calendar days from receipt of the claim.
10. Personal data
10.1. The Seller processes Buyers’ personal data in accordance with the Privacy and Personal Data Processing Policy published on the Website.
10.2. Consent to receive marketing communications is provided by the Buyer separately. Opting out of marketing communications does not stop service messages related to the Order, payment, delivery, return or changes to Website documents.
11. Website use and liability
11.1. The Buyer keeps account access credentials confidential and uses the Website in good faith and for its intended purpose.
11.2. The Buyer is prohibited from interfering with the operation of the Website, obtaining unauthorized access to data or technical infrastructure of the Seller, using automated data collection, placing fictitious Orders, exploiting technical errors of the Website, or violating rights of the Seller and third parties.
11.3. All Website materials belong to the Seller or are used by the Seller on lawful grounds. The Buyer may not use them without the Seller’s prior written consent.
11.4. The Seller is liable for breach of its obligations under this Offer. The Buyer is responsible for the accuracy of the provided data, proper use of the Goods and compliance with storage conditions.
12. Governing law and disputes
12.1. This Offer, the Agreements concluded on its basis and relations between the Seller and the Buyer are governed by the laws of the Republic of Kazakhstan.
12.2. The parties settle disputes through negotiations. An unresolved dispute is referred to the competent court of the Republic of Kazakhstan.
13. Seller details
Seller: Argus International LLP
BIN: 251240027993
Registered address: Saryarka District, 25 Beibitshilik Street,
office 207/2, Astana, Republic of Kazakhstan
Support and claims email: argusinternationalkz@gmail.com
Telephone: +7 707 176-88-27
Website: https://guarchibao.com