PRIVACY POLICY
and Personal Data Processing Policy for Guarchibao.com
This Privacy Policy and Personal Data Processing Policy applies to data that TOO “Argus International” (BIN 251240027993, registered address: 25 Beibitshilik Street, office 207/2, Saryarka District, Astana, Republic of Kazakhstan) receives when users access https://guarchibao.com , place orders, pay for goods, arrange delivery, contact support, subscribe to communications or use other website functions.
The Operator processes website users’ data in accordance with the laws of the Republic of Kazakhstan, including the Law of the Republic of Kazakhstan No. 94-V dated 21 May 2013 “On Personal Data and Their Protection” and other applicable regulatory legal acts of the Republic of Kazakhstan.
Use of the website means that the User has reviewed this Policy. Where user consent is required for data processing, such consent is provided separately through the website functionality, order form, registration form, subscription form or another available method.
This Policy is intended to ensure proper protection of information about Users, including their personal data, from unauthorized access, unlawful use, disclosure, alteration, blocking, destruction and other unlawful actions.
When following links placed on the website, the User may be redirected to third-party websites, applications or services. Processing of data on such resources is governed by the privacy policies of the relevant third parties.
Legal basis
1. Law of the Republic of Kazakhstan No. 94-V dated 21 May 2013 “On Personal Data and Their Protection”: https://adilet.zan.kz/rus/docs/Z1300000094
2. Rules for collection and processing of personal data: https://adilet.zan.kz/rus/docs/V2000021498
3. Rules on measures for protection of personal data by the owner, operator and third party: https://adilet.zan.kz/rus/docs/V2300032810
4. Law of the Republic of Kazakhstan No. 418-V dated 24 November 2015 “On Informatization”: https://adilet.zan.kz/rus/docs/Z1500000418
5. Law of the Republic of Kazakhstan No. 508-II dated 19 December 2003 “On Advertising”: https://adilet.zan.kz/rus/docs/Z030000508_
1. Definitions
1.1. Website Administration means persons authorized to act on behalf of the Operator and organize processing of personal data of website Users.
1.2. Operator means TOO “Argus International”, BIN 251240027993, which determines the purposes, scope and methods of personal data processing.
1.3. User means a person accessing https://guarchibao.com/ via the Internet and using the website.
1.4. Website means the website located at https://guarchibao.com/.
1.5. Personal data means information relating to an identified or identifiable personal data subject, recorded on electronic, paper or other tangible media.
1.6. Personal data processing means actions with personal data, including collection, recording, systematization, accumulation, storage, clarification, modification, retrieval, use, transfer, dissemination, depersonalization, blocking, deletion and destruction.
1.7. Confidential data means data provided by the User in website forms, when placing an order, contacting support, subscribing to communications, as well as technical data transmitted when using the website.
1.8. Cookies means small data files transmitted by the website and stored on the User’s device to ensure website operation, save settings, perform analytics and improve user experience.
1.9. IP address means a unique network address of the User’s device on the Internet.
2. Subject matter of the Policy
2.1. This Policy sets out the procedure for processing and protecting personal data and other confidential data provided by the User to the Operator when using the website.
2.2. Data is provided by the User when placing an order, creating a personal account, filling in feedback forms, subscribing to communications, submitting claims and requests, and otherwise interacting with the website.
2.3. The Operator may also receive technical data automatically transmitted when the website is used, including IP address, browser, device, operating system, access time, region, referral source and actions on the website.
2.4. The Operator does not store full bank card details of the User. Such data is processed by banks, payment systems and payment services.
3. Data processed
| Data category | Examples |
| Identification and contact data | Surname, first name, phone number, email address. |
| Order and delivery data | Order contents, quantity of goods, price, order status, country, city, delivery address, delivery method, tracking number. |
| Payment data | Amount, currency, payment status, payment identifier, data transmitted by the payment system. |
| Communications | Requests, claims, reviews and correspondence with the Operator. |
| Technical data | IP address, cookies, browser, device, operating system, access time and actions on the website. |
4. Purposes of data processing
4.1. The Operator processes User data to place and fulfill orders, accept payments, deliver goods, issue refunds, review requests and claims, maintain personal accounts, send service messages, ensure website security, prevent fraud and abuse.
4.2. Data is used for accounting, tax and management records, compliance with the laws of the Republic of Kazakhstan and protection of the Operator’s rights and legitimate interests.
4.3. Advertising and informational messages about goods, discounts, promotions and special offers are sent to the User only if separate consent has been provided.
5. Methods and retention periods of data processing
5.1. Data processing is carried out with and without automated means.
5.2. The Operator collects, records, systematizes, accumulates, stores, clarifies, modifies, uses, transfers, disseminates, depersonalizes, blocks, deletes and destroys data.
5.3. Data is stored for the period necessary to achieve the processing purposes, fulfill an order, review requests, maintain records and protect the Operator’s rights.
5.4. Data used for advertising communications is stored until consent to receive advertising and informational messages is withdrawn.
5.5. After the processing purposes have been achieved, data is deleted, depersonalized or archived.
6. Transfer to third parties and cross-border transfer
6.1. The Operator transfers data to third parties to fulfill orders, accept payments, deliver goods, service the website, review requests, maintain records and comply with legal requirements.
6.2. Data may be transferred to banks, payment systems, delivery services, courier services, postal operators, providers of hosting, communications, technical infrastructure, mailing services, analytics systems, accounting systems, customer support services, as well as accountants, auditors, lawyers, consultants and government authorities.
6.3. Third parties receive only the data necessary to perform the relevant function.
6.4. Personal data may be transferred and processed outside the Republic of Kazakhstan when foreign technical services, payment tools, mailing services, analytics systems, customer support services and delivery services are used.
6.5. By consenting to personal data processing, the User also consents to cross-border transfer of personal data.
7. Cookies and web analytics
7.1. The website may use cookies and similar technical tools for website operation, saving settings, placing orders, analytics, security and improving user experience.
7.2. Disabling cookies may cause certain website functions to work incorrectly.
7.3. Technical information is used to identify and resolve technical issues, analyze website operation, improve security and prevent fraud.
8. Obligations of the User and the Operator
8.1. The User must provide accurate and up-to-date data, update it when it changes, and obtain prior consent from third parties if the User provides their data to the Operator.
8.2. The Operator uses data only for the purposes stated in this Policy, ensures confidentiality and implements organizational and technical protection measures.
8.3. The Operator does not sell Users’ personal data to third parties.
9. Rights of the User
9.1. The User has the right to receive information about processing of their personal data, request clarification, correction, blocking or destruction of personal data, withdraw consent to personal data processing, unsubscribe from advertising communications and take measures to protect their rights.
9.2. Requests regarding personal data processing are sent to argusinternationalkz@gmail.com.
9.3. Withdrawal of consent to personal data processing does not stop processing of data necessary to fulfill an earlier order, issue a refund, review a claim, maintain records or protect the Operator’s rights.
10. Liability
10.1. The Operator is liable for unlawful processing of personal data in accordance with the laws of the Republic of Kazakhstan.
10.2. The Operator is not responsible for processing of the User’s data on third-party websites and services accessed by the User via links placed on the website.
10.3. The User is responsible for the accuracy of the data provided and for transferring third-party data to the Operator without the required consent.
11. Amendments to the Policy
11.1. The Policy comes into effect from the moment it is published on the website.
11.2. The Operator may amend this Policy by publishing a new version on the website.
11.3. The new version of the Policy applies from the moment it is published on the website.
12. Dispute resolution
12.1. Disputes and disagreements related to this Policy are to be resolved by negotiations and exchange of written requests.
12.2. If no agreement is reached, the dispute is submitted to the competent court of the Republic of Kazakhstan.
12.3. This Policy and the relationship between the User and the Operator are governed by the laws of the Republic of Kazakhstan.
13. Operator contacts
Operator: TOO “Argus International”
BIN: 251240027993
Registered address: 25 Beibitshilik Street, office 207/2, Saryarka District, Astana, Republic of Kazakhstan
Email address: argusinternationalkz@gmail.com
Phone: +7 707 176-88-27
Website: https://guarchibao.com
Policy page: https://guarchibao.com/privacy-policy